Privacy Policy
Overview
Protecting your private information is our priority. This privacy policy applies to insideoutpt.com and Inside Out Physical Therapy LLC (herein referred to as “Inside Out PT”) and governs data collection and usage. The Inside Out PT website is an education, appointment-booking, and e-commerce site. By using the Inside Out PT website, you consent to the data practices described in this statement.
General Terms
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If you are entering your name, phone number, email, and any personal messages you type into this website, it will be used for the purpose of contacting you regarding our services, for the provision of services, or for scheduling appointments.
We will collect and use personal information solely with the objective of fulfilling the purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law (see below). We will protect personal information by reasonable security safeguards, as well as unauthorized access, disclosure, copying, use, or modification.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. For example, this website utilizes Google Analytics and server-based analytics packages. These tools gather limited information on visitors to our website automatically, and these tools store this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used, and date/time stamps. This information does not identify individual users. It is used only for site administration and for analysis of website usage and trends.
Links to Other Websites
The Inside Out PT website contains links to other websites. We are not responsible for the practices employed by any websites or services linked to or from our site, including the information or content contained within them. Please remember that when you use a link to go from our site to another website or service, our policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third parties that you authorize to access your information. If you are using a third-party website or service and you allow them to access your information, you do so at your own risk. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to this site.
Sharing Information with Third Parties
Inside Out PT does not sell, rent, or lease its customer lists to third parties. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your information. We reserve the right to disclose your personal information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on Inside Out PT or our website; (2) protect and defend the rights or property of Inside Out PT; and/or (3) act under exigent circumstances to protect the personal safety of users of Inside Out PT or the public.
Inside Out PT may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (name, email, address, phone number) is transferred to the third party. Inside Out PT may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.
Automatically Collected Information
This website collects personal data to power our site analytics, including:
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Information about your browser, network, and device
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Web pages you visited before coming to this website
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Your IP address
This information may also include details about your use of this website, including:
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Clicks
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Internal links
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Pages visited
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Scrolling
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Searches
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Timestamps
We share this information with Wix.com, our website analytics provider, to learn about site traffic and activity.
Use of Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Use the following links for information about viewing the cookies placed on your device:
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Inside Out PT website.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
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Information about your browser, network, or device
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Your IP address
Electronic Communications
Email and text messaging are not considered a secure form of communication under the laws of the Health Insurance Portability and Accountability Act (HIPAA). Inside Out PT cannot ensure the confidentiality of any form of communication sent through electronic media, such as emails or text messages. If you choose to send an email, web submission form, or text message to Inside Out PT, you are waiving the right to privacy with regards to any information that is shared by these methods, including your name, phone number, email address, and any information you include in email messages to this company. Although it is unlikely, there is a possibility that information you include in an email can be intercepted and read by parties other than the person to whom it is addressed. Please do not include personal identifying information, such as your birth date or personal medical information, in any emails, text messages, or other electronic communications you send to us.
Website Hosting
This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide information about our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
Security of Your Personal Information
Inside Out PT secures your personal information from unauthorized access, use, or disclosure. Inside Out PT uses the following methods for this purpose: Secure Sockets Layer (SSL) protocol. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the SSL protocol. We take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (1) there are security and privacy limitations inherent to the Internet which are beyond our control; and (2) security, integrity, and privacy of any and all information and data exchanged between you and us through the Inside Out PT website cannot be guaranteed.
Children Under 13 Years of Age
Inside Out PT does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use the Inside Out PT website.
Email Communications
From time to time, Inside Out PT may contact you via email for the purpose of providing announcements, events, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our services, we may receive a notification when you open an email from Inside Out PT or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Inside Out PT, you may opt out of such communications by using the Unsubscribe link at the bottom of the message, or by contacting us at caroline@insideoutpt.com.
Changes to Our Policy
We consider this a living document and may modify or update this policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances, as a courtesy only. Your continued use of our site after any modification to this policy will constitute your acceptance of such modification.
Contact Information
We welcome your questions or comments regarding this privacy policy. You may contact Inside Out PT at:
By email: caroline@insideoutpt.com
In person: 4022 Shipyard Blvd, Suite #1, Wilmington, NC 28403